Free UK Shipping

UK mainland Next Business day delivery is available as an option for all orders placed before 15:00hrs GMT subject to cleared electronic payment. Our stock levels shown on www.butlertechnik.com are actual warehouse stock, held with us on-site, and available for delivery fulfilment as promised.

Orders placed after 15:00hrs GMT cannot be promised to be dispatched same day, though we will always endeavour to dispatch if possible. We will however in all cases dispatch the following working day using your chosen delivery method.

* Standard 2-day shipping * is available to Scottish Highlands and Islands orders placed before 15:00hrs on stocked items. Though our items are dispatched promptly same day, UK Courier services are typically 2 day delivery for remote UK postcodes.

Orders placed on a Saturday or Sunday will be dispatched the following Monday (except Bank Holidays) for expected delivery following business day (Tuesday)

Free UK Delivery

Free delivery is available for orders placed with a minimum VAT exclusive value of £90.00. Free delivery method may not be our Next Day guaranteed service dependent on availability.

DPD, DHL or UPS

UK Courier delivery services are provided by DPD, DHL or UPS at our discretion (please advise at point of order if you have a preference). Occasionally we may use other next-day carriers dependent on where you live in the UK. You will receive an initial email confirmation of your successful order placement, followed by a further email confirming dispatch. Customers will also be informed of the delivery company, then you will receive your order by the end of the next working day. Orders sent on a Friday will be delivered on a Monday – except Bank Holidays. Our courier service is a next business day tracked delivery, however in some more remote areas of the UK delivery may take an additional working day. A signature will be always be required.

Predict and Follow My Parcel service

If DPD is chosen to send your order, all deliveries receive notification on the day of delivery of a one hour delivery window by SMS text and/or email (where the customer has provided these details). This enables our customers to plan their days without fear of missing their expected new heater or timely repair and service parts

Tracking and further information available at - DPD UK (Interlink Express website moved here)

Royal Mail

Our standard UK delivery service is with the Royal Mail 24 Hour service and once dispatched it will be with you between 1 to 3 working days. Royal Mail 48 Hour will take 2-3 days A signature may be required.

All orders above basket value excl. VAT of £20.00 will require a signature as we dispatch using a recorded delivery option with Royal Mail for added security of your items.

Tracking and further information available here

Returns

If you find that the items you have ordered are unsuitable for your needs then you may return them. Please see our returns policy for details.